2 to 3 years of customer service or veterinary management experience. Performed difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures. Dealing with technical issues in prompt time to ensure that there are no issues on-air, Working knowledge of the legal ramifications/implications of various employee and guest actions, both in a bargaining and non-bargaining unit environment, Participates in WFM staffing, planning, forecasting and performance reviews, Strong planning and organisational skills with the ability to react quickly with changing priorities, Strong knowledge of the local market place to understand the customer profile and also be aware of who the competitors are, Strong knowledge of hotel/leisure/service sector, Record of success in Conference & Beverage, specifically the ability to deliver profit, control costs, and build customer loyalty, Ability to use the commercial tools available to make suggestions to the Manager identifying risks, and opportunities to maximise sales, Ability to inspire and motivate other team members in giving great service to our customers, Maintain a professional image at all times, Ensure knowledge of team member movements, ensuring proper handover between shifts or periods of absence, Full interaction with clients as they enter the branch, attend to their needs, route them thru proper channel/person to execute their transaction timely/ efficiently, Ensure customer enquiries and complaints are handled proficiently maintaining highest levels of satisfaction at customer end. As a business developer (assistant or manager), the focus on your application needs to be on highlighting your previous accomplishment and achievements together with your specific skills that the employer is looking for … Clearly set expectations and training needs for Department Managers and their outfitters. Addressed all client concerns and complaints. Able to cover any position needed to ensure that the hospital was running smooth and efficient at all times. Employers pick hospital managers based on the qualifications and skills presented on the Hospital Manager Resume, skills that are highly valued include – knowledge of hospital industry and medical terminologies, familiarity with the database system and MS Office, thorough understanding of healthcare procedures and basic accounting skills. You may also want to include a headline or summary statement that clearly communicates your goals and qualifications. Maintained Employee Handbook and update it as necessary. Salary estimates are based on 1,295 salaries submitted anonymously to Glassdoor by Floor Manager employees. Maintained awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options. Oversaw completion of major hospital renovation and continued effecting needed facility repairs, maintenance and cleaning. Managed the hospital email account by responding to customer inquiries. Instantly Download Hospital Manager Resume Template, Sample & Example in Microsoft Word (DOC), Apple Pages (pages) Format. Create a Resume in Minutes with Professional Resume Templates, Bachelor’s Degree in Hospitality Management Preferred. ', Participates in weekly Manager's Meeting contributing to content by sharing ideas, giving feedback and making suggestions, Responsible for correct lighting cues, including operating the lighting panel in the studio, Liaise with Purchasing to ensure prompt and efficient purchasing, issuing of supplies, stock control and inventory control, Working knowledge of the legal ramifications/ implications of various employee and guest actions, both in a bargaining and non-bargaining unit environment, Checking all technical equipment and communication are working. Floor Manager Resume Examples & Samples. Created annual goals, objectives, budgets and developed procedures to reduce clinic costs by 6%. Objective : Solutions oriented health care manager with corporate and private practice level experience, developing process improvement and strategic plans, launching new services, and implementing change management initiatives. In that case, see these senior restaurant manager resume examples. The content of the resume is based on the job profile. Skills : Nurse Supervisor, Nurse Assistant. Floor manager responsibilities involve management of floor tasks in such a way that it improves the speed, quality as well as the efficiency of the work that has been allocated. Delegated staff nurse duties. See if you can spot the problem with the first of these two managerial resume samples: What's wrong with that? Monitors the registration of all guests, ensuring all relevant details are obtained on the registration card while adhering to the hotel's credit policy and such details are recorded in the hotel's computer system, Ensures that all Club InterContinental Floor staff adhere to their cashier duties, establish sufficient credit for all guests and solve all discrepancies reported from Accounts Department instantly, Handles guest complaints and refers them as necessary. security, reception, porterage, mail room, housekeeping, engineering, Assisting with staff queries both in person, by email or via telephone e.g. Summary : Highly accomplished, talented and professional health care administrator with four years of diverse experience in the hospital sector. To cooperate and communicate, and ensure that staff under supervision cooperate and communicate, with all Management, staff and colleagues to ensure efficient workflow, To ensure that staff under supervision maintain a highly presentable appearance, including wearing designated uniforms and name badges, and keep to the highest standards of personal hygiene, To abide by, and ensure that staff under supervision abide by, Health and Safety at Work Rules, including fire prevention and evacuation procedures, ensuring to report to Management any potential hazards, To be mindful of, and ensure that staff under supervision are mindful of, security issues and report suspect circumstances to Management, To acquire good knowledge, and ensure that staff under supervision acquire good knowledge, of all Hotel facilities and keep up to date with developments in the Company and the Hotel so as to respond to customers' queries, To attend, and ensure that staff under supervision attend, any meetings and training sessions, as stipulated by Management, Daily allocation of rooms and deep cleaning tasks to team members, Manage guest requests, including VIP amenities and communicating them to the relevant team members, Routine inspection of guest bedrooms to ensure they meet standards, Aware of all room categories and amenities, Achieve positive outcomes from guest queries in a timely and efficient manner, Ensure guest laundry is cleaned and delivered in a timely manner, Report maintenance issues to Maintenance/Engineering Department, Assist Head Housekeeper with training requirements, Represent the needs of the team to others in the hotel, Experience in the hotel/cleaning industry, Experience in managing/supervising a team in a similar role, Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement, Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standard, Monitor the appearance, standards and performance of the Housekeeping/Laundry Team with an emphasis on training and teamwork, A successful track record of managing a large team, High level of commercial awareness and cost control capabilities, Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Office, Strong organizational, budget management, and problem solving skills, Fresh graduates and those with call centre or from service/sales industry are encouraged to apply, Ability to multitask, strong team player and yet able to work independently, Possess good inter personal skills, high energy, confidence and courteous, Willing to work on shift, staggered hours, weekends and public holidays, Strong command of spoken and written English, Ability to speak in Mandarin and other Chinese dialects (Hokkien, Cantonese) is an added advantage, Should be web savvy and have strong PC skills, Manage, train and develop the Laundry team, Ensure that linen and housekeeping supplies are ordered and controlled in line with Business and Events, Control monthly stock levels and complete monthly stock takes, control stock losses to a minimum, Manage weekly stock ordering to ensure par levels are maintained, Raise all purchase orders in line with business forecast and needs and reconciles invoices, Manage customer service issues quickly and effectively, Liaise with suppliers to ensure best quality products at an acceptable cost, Ensure team members adhere to all Health and Safety Regulations, Carry out any other reasonable task set by the hotels management, Previous hotel or leisure sector experience, Proven leadership and communication skills, Must have excellent verbal and written communication skills and the ability to influence staff, Must have high sense of urgency with demonstrated ability to work independently and to make effective decisions in a timely manner, Allocates time effectively, handles multiple demands and competing priorities, Teaching skills - teach others how and why to perform their job, Mathematics – ability to use mathematics to solve problems, Be aware of what’s happening in the building to help provide appropriate information to guests & visitors and support events as required, Ad-hoc admin support, event duties, communications and hosting as required, Liaise closely with other departments i.e. Reviewed operating budgets to analyze trends affecting budget needs. So it's important to include both on your resume. Oversaw cost of goods sold, i.e., medical supplies, food and retail ordering; inventory. Skills : Nurse Assistant, Nurse Supervisor. Floor Manager. Quickly Customize. Hospital Nurses work in healthcare facilities and are responsible for providing patient care. Scheduled for staff and coordinated doctors schedules. This way, you can position yourself in the best way to get hired. by Kimberly Sarmiento. Hiring and training. A floor unit in a hospital is where you're cared for when you don't require especially close monitoring. Develop a thorough understanding of Cabela's standards and core values. An Operations Manager is a person who holds a key senior position in a company. Address dissatisfied customers through personal contact and share results with team for training purposes, Manage Inventory/Ad Preparation. BUILD MY RESUME. Assessed and recorded inventory of all pet foods, supplies, and drugs for the hospital. To communicate appropriate information with the Business Manager and relevant departments, To maintain awareness of market trends in the retail industry and to work alongside the Business Manager in monitoring activity of local competitors, Lead and drive VOE action plans and employee relations strategy for APAC AML Operations, Coordinator for implementation of global people strategy for APAC AML Operations, Lead key employee engagement event (site-wide and hub-wide), Conduct employee focus groups to deep dive on VOE results for the right action plans, Manage confidential employee inputs and information, Monitor completion of committed action plan in preparation for the year VOE, Ensure effective communication to employees through providing content to communication vehicles and devising new communication vehicles, Identify and address issues and solutions related to employee engagement, Manage all day-to-day activities associated with the hub’s reward and recognition programs, Work with cross-functional teams to identify unique division/location needs while balancing the overall purpose and business requirements of the employee engagement strategy, Manage admin team to ensure effective operational support, 5+ years of experience in operations or HR function, Prefer experience in a handling employee relations and/or employee communications roles, Strong communicator and excellent spoken/written English, Demonstrates ability to provide constructive feedback, Strong CRM and customer connection ability, Demonstrates sound business acumen in the context of a luxury sales environment, Dynamic, enthusiastic and flexible working style, 1-3 years of team management or supervisory experience, A good understanding of CRM, databases and Ecommerce, MRTW or Shoe & Leather goods product knowledge, Ensure that all management staff are aware of their responsibilities and duties, Ensure guest needs and guest expectations are met by providing an efficient and professional service, Liaise with Kitchen to ensure a consistently good standard of food quality, efficient profitability and creative presentation, Promote the identity of the restaurant by building relations and a sense of personalized service towards guests, Ensure that all safety rules, emergency procedures and fire prevention regulations are enforced by employees, Assist in the preparation of the department Sales and Marketing plans, Ensure the correct scheduling of employees to maintain standard of service, 3+ years in a related restaurant setting with emphasis in operations, management or office administration, Computer proficiency (MS Word, MS Excel, MS PowerPoint & Outlook), Assist Restaurant Manager with the operations of the dining room, Ensure the customer experience for all guests, Participate in managing catering and special events, Work closely with BOH to forge unity and consistency with FOH, The ideal candidate must have at least 2 years of casual fine dining experience, Must be team oriented and be able to work in a fast paced environment, Perform calmly and professionally under pressure, Flexibility in schedule and ability to work days, nights and weekends, Day-to-day management of the store, including creating team schedules, keeping track of inventory, and ensuring they’re always completed on time, Managing stock selection and inventory in store to ensure an up-to-date collection that fairly represents our online offering, Acting as Store Manager as required, reporting to Head Office on targets, KPIs, sales analysis, and store and team news, Overseeing the returns process to make it as easy and hassle-free as possible for the customer, Organising and overseeing in-store events for customers, Manage the day to day operation of the raised floor team, Functionally manage all personnel involved in the operation of the raised floor including staff, vendors, suppliers and contractors utilized to perform work, Coordinate the operation of the MEP infrastructure with the local facilities department and act as a contact for issues, Maintain operational procedures associated with Raised Floor including compliance with all J&J standards, Work with the Global Data Center Engineering team and Regional DC Manager to 1) develop standardized engineering designs and solution deployments to regional data centers. 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