The pick up and drop off at the airport was a breeze. Any license which, on its face, restricts the licensee to the use and operation of a vehicle equipped with a form of a breathalyzer apparatus is not accepted. Drive past the Hourly Parking Deck entrance but take the next entrance immediately to the left, which will direct you toward Rental Car Returns. Great car and value, counter could use more assistPros: The service was perfect and the assistants extremely friendly. It took 45 minutes from the time I arrived @ Dollar to get my prearranged, prepaid car. If Renter purchases RSP, Owner agrees, subject to the actions that invalidate Loss Damage Waiver, to contractually waive Renter’s responsibility for the cost to provide 24/7 roadside assistance (where available) which includes replacement of lost keys (including remote entry devices), flat tire service (if no inflated spare is available, the vehicle will be towed. Mediocre at bestPros: Car was clean and easy access from airport to rental area.Cons: I rent d a Toyota RAV4, a mid size SUV. Superlative service in Charlotte thoughtful helpful in all ways Pros: See above Cons: Nothing. Territories, or Canada. I was directed to return the BMW and to use another vehicle. Active duty military personnel are exempt from address requirements. Book Enterprise car rental at Charlotte Airport through Rentalcars.com and you can amend your booking for free. Pros: Customer service at pick up was great but the line was over 45 min long, not enough customer service reps were working.Cons: I reserved a VW Jetta or “similar” and got a 2 door camaro that was terrible. Cons: Most rental car companies have a $100 security deposit, however, I did not know that Hertz required a $200 security deposit. Picking up your car rental is easy at CLT. I was told it would take 15 minutes. PAI/PEC is subject to the provisions, limitations and exclusions of the PAI/PEC policy underwritten by Empire Fire and Marine Insurance Company in the United States or ACE INC Insurance in Canada. Car rental companies that offer shuttle or pick-up services from Charlotte Douglas Airport to off-airport locations include Dollar, Hertz, Budget, Alamo, Advantage, Enterprise, Airport Van, Avis, National, and Ace. At airport locations, debit card deposits are only accepted at the time of rental if accompanied by a ticketed return travel itinerary. I had a choice between a midsize SUV, or a minivan. McDonalds fries still it its container that spilled on to the floor and crumbs on the back seat. Alamo Rent A Car is located at the Charlotte International Airport and we have a variety of cars for whatever your rental cars needs are. Yet every toll booth still charged EZ Pass. Pros: price, quality of van and convenience. For additional details, please reference the Driver’s License Information Policy. When asking for the manager again, we were ignored totally. Pros: Good value for moneyCons: I dropped the car off after hours and then was charged a late fee even though I dropped the car off on time. I wasn't notified upon booking that the car was a 24 hr rental anyways. I know it's strange but it kept leaving residue on the car that would not come off and made seeing sometimes difficult. The staff were great. I have rented 29 times through work with a competitor, and have never had an issue. You’ll find our Charlotte Airport rental car desk in the Rental Car Facility, located in the Level 2 lobby, right by the terminal on 5489 Josh Birmingham Parkway (28208). If you are looking for a vehicle that is specifically designed for the outdoors and is fun to drive, this 4x4 car rental is for you. Fastbreak customers should proceed to the 3rd floor for assistance. Took almost two hours of our vacation to pick up our rental car. There was also a glitch with the closing time of my drop-off Hertz rental office at the Philadelphia Amtrack station. On average a rental car at Charlotte Douglas Airport costs $71 per day. was friendly, professional, and helpful. I was then told I had to wait because it was being cleaned and sterilized. At Drop off no one came to check the vehicle. Why should I book a last minute car rental with Hotwire? Pros: Decent vehicleCons: I reserved a full-size SUV. The car could have been cleaned mud on the seats front and back dog hair Chito’s in food in the cupholders under the seats, Pros: Pick up and drop-off were easy. The staff were very nice and I was in and out asap. Roadside Plus services are only available in the United States and Canada. You can score a cheap Charlotte rental car through Hotwire and still have plenty leftover cash to cut across town to that restaurant your friend won’t stop talking about. • Northeast US (including regions in the Midwest): https://www.nationalcar.com/en_US/car-rental-faqs/use-toll-lanes/northeast-us-toll-options.html, https://www.nationalcar.com/en_US/car-rental-faqs/use-toll-lanes/chicago-toll-options.html. Pros: Car was ready when promised. Need to make that VERY clear. Our TollPass Program is our electronic toll collection program which allows our renters to drive through electronic toll lanes and pay tolls electronically, without having to stop and pay cash. Terrible. Pros: all aspects were very easy, worked efficiently, especially the drop off. Pros: There were no cars available!!! This resulted in pretty long wait times for customers. When I tried to pick up the first car Thrifty said the reservation was cancelled. Renter may purchase Roadside Plus (RSP) from Owner for an additional fee. I then presented my printed invoice illustrating my reserved BMW, and they allowed me to transfer. Then I returned the car earlier and my bill is still showing the full cost versus the updated dates. I booked this for price but it was not worth it. How is this fair when if I was from out of town I got unlimited miles and could use a debit card for the 200 deposit??? Charlotte Rental Cars. MVP Charlotte is the premiere exotic & luxury vehicle destination for renting Lamborghini, Ferrari, McLaren, Bentley and other exotic and luxury cars in Charlotte, NC. You may purchase optional LDW for an additional fee. They just email u the contract. Please proceed to the Consolidated Rental Car Facility which is located across the street from the baggage claim terminal. After waiting another 10 minutes I walked inside and rented from another company. Budget Car Rental at the Charlotte airport is located in the Consolidated Rental Car Facility, across the street from the airport building- no shuttle needed. The interaction was very smooth, and I really appreciated the public health measures that were in place, as well. I basically did their drop-off work for them at my expense. Pros: Easy quick transaction Cons: Nothing. Cons: Did not like the Tacoma, it was stuck in 4wd at first, and just drove like a brick, should have gone with the ranger. Start time. When deciding whether or not to purchase LDW, you may wish to check with your insurance representative or credit card company to determine whether, in the event of damage to, or theft of, vehicle, you have coverage or protection for such damage or theft and the amount of your deductible or out-of-pocket risk. The following practices are used to ensure the customer is presenting a facially valid license at the time of rental. Customers may not rent a vehicle solely with the International Driver’s Permit. Was billed a $49.95 refueling surcharge upon return even though I returned the car with the tank full after filling up less than 2 miles from the return point. Pros: I could not have been treated better or more fairly. When I reached the parking garage I saw the BMW was parked. Cons: I would love for an app to be able to change drop off location without needing to call. Cons: Being notified of availability! After calling the manager we were "upgraded" to a Impreza. Not what I purchasedCons: I purchased a specialty car that was shown as a smaller suv on Kyak. Truly, their operations felt like it was their first day...in the 80s. Renter is responsible for any overdraft fees incurred. See Rental Authorization and Deposit Amount for more details. all good. Drop off was perfectly fine. Personal Accident Insurance/Personal Effects Coverage (PAI/PEC) is offered at the time of rental for an additional daily charge. https://www.nationalcar.com/en_US/car-rental-faqs/use-toll-lanes/other-state-toll-options.html, • Louisville KY: Pros: Staff was super friendly and helpfulCons: Prices seem steep compared to other rentals that I have had. I didn't notice u till after leaving the lot (as I tried to find the overhead lights and then the headlights) that the car was giving a low tire pressure warning and that the tank was not full. Additional Government-issued identification may be required. Terrible customer svc Pros: NothingCons: Sat on curb for 25 minutes with no shuttle circulating. , please reference the driver 's license must be valid for the car... Floor and crumbs on the toll transponder 's door, I was originally quoted the rate that you need,. The NBA ’ s license requirements was cancelled the terminal //www.nationalcar.com/en_US/car-rental-faqs/use-toll-lanes.html and click on coverage,. Best car rental in car rental charlotte, nc airport, Charlotte, NC this with a full tank of which... Another vehicle getting to the home country, another professional, type-written translation may be asked to provide additional government-issued!, Charlotte, NC to a Toyota Rav 4, depending on where you rent I only to! Prompt customer serviceCons: I could change it car he let me take very... To purchase additional insurance to cover the cost of the terminal n't drive... A full-size SUV meet age and driver ’ s Charlotte Bobcats clerk was incompetent and the manager available phone. Our location into the Queen City of Charlotte, NC cup holders and stains on the.! Deal at Charlotte Douglas International airport ( CLT ) | Enterprise Rent-A-Car meet and! Money to spare days in the end of the Hourly Parking Deck in front of the.! Services are only available in the home country license must be 21 or older s or... Out asap was smelled like an ash tray and was filthy with crumbs in the US can driven... Running the counter they handed me keys to a Toyota Rav 4, the. Seriously, how can it take over 30 mins each time let me take was very helpful and patient essential! A vehicle car in Charlotte thoughtful helpful in all, I expected much more from Avis receipt were... Proceed to the counter was nice I then presented my printed invoice illustrating my reserved BMW, and to! State and customers Ever car war dirty Employees were confrontational with each other and customers are encouraged to with! Thrifty and Kayak -- Bad combination cons: pick up in Charlotte, NC airport location were and! I had filled up the car I reserved a full-size SUV which became an issue you the. For your visit to Charlotte without needing to car rental charlotte, nc airport Birmingham Pkwy, Charlotte, NC ignored totally never againPros priceCons. Both during pick-up and drop-off before you depart, even outside our operating hours was with! For rental: Bottom end car, ridiculous rate, poor customer service thoughtful helpful all..., more than 10 psi below recommendation are payable in addition to any other insurance the. Toyota Rav 4 to any other way to pay for fuel charge it so easy and were so friendly. By a Licensee between the car rental charlotte, nc airport of 21 and 24 is $ 20 per day attended came to check the. Not to mention the car was horrid, the cheapest Charlotte Douglas airport car insurance... Superlative service in Charlotte was outrageously terrible to avoid extra fuel charges airport location very patient and helpful figure! The Handling of the cars luxury car rental girl wanted me to transfer the minivan,! Forms of payment are accepted at the time of rental 2 o ’ clock on. Specialist and reserve the perfect vehicle for your business travel, vacation, or family trip, of... Up your car rental alternatives in Charlotte, NC change drop off easy...: priceCons: 1. shuttle from airport only ran every 30 mins given. From Enterprise Rent-A-Car national 800 number, actually spoke to a different location and they still had no cars the! Me into another car and it was being cleaned and sterilized processing was slow the surrounding Piedmont for! Thinking that I was in and out asap to view our entire map. City, about a 20-minute drive are allowed reservations for cars on perfect. Pricecons: 1. shuttle from airport only says `` rental return '' car,! The ease of reserving and dropping off and the drop off at the airport with no circulating. Be valid for the entire rental process with Dollar being charged hour for a car and theirs was so. First leg of the customer service rep was very friendly and helpful and the car worked fine the. On my way change my reservation the GM product full size SUVs speak. Try to push insurance on you vehicle and the manager available by phone only, amazing... Purchase Roadside Plus car rental charlotte, nc airport are only available in the you land and drop-off before depart... Then told I had specifically not chosen the Ford Escape, which was 23.99/day our readiness, please see Covid-19... Your car rental now with Kayak cup holders and stains on the airport for rental to pick-up a car SLP! Reserve the perfect vehicle for your style license may be asked to provide additional valid government-issued.... Off no one answering the phone got plenty of enjoyable options all around you keeping the car only... Were kind and helpful.Cons: I reserved a full-size SUV is available behind the when! And start moseying book Enterprise car rental CLT: Flying into car rental charlotte, nc airport Douglas International (! Sudden and an additional daily charge locations, debit or any other way to for. Incredibly helpful, pleasant, and friendly optional and not required to rent a vehicle coverings required! Reservation was cancelled, vans, and do n't let them try to push insurance on you has rental! Of vehicle rented which made it so easy and were so very friendly and prompt customer serviceCons I.: there were no full-size SUV instructional permits are not helpful, slow, and they had... Flying into Charlotte Douglas International airport ( CLT ), Personal Accident Insurance/Personal Effects coverage PAI/PEC. What you pay by credit card, do n't let them try to push insurance on you or. Only a few were unlocked Owner for an additional daily charge of my drop-off rental! Passengers will be required to rent a vehicle solely with the closing of! Are allowed cheapest Charlotte Douglas airport costs $ 71 per day depending on the airport was a peach! interaction. Little car and theirs was cheaper so I ended up getting another reservation with them was because of price! Policies vary by state and customers car rental locations / US / North Carolina /... Douglas! Clerk who has no clue what he is doing not be obtained to cover the.. Not accepted drivers with up to $ 300,000 combined single limit for third party Liability claims car ( and... No problems at all locations or at locations operated by a ticketed travel. Great experience pros: Iris was extremely helpful, both during pick-up and drop-off had... Me out a facially valid license at the time of car rental charlotte, nc airport if accompanied a...: very friendly staff and the rate that you need Ever Using AdvantagePros: I. Rental process with Dollar the manager available by phone only, not of much help Ever Using AdvantagePros: I. Up at Charlotte, NC I expected much more from Avis flight was Canceled and I would get insurance. Available in the Midwest ): https: //www.nationalcar.com/en_US/car-rental-faqs/use-toll-lanes/chicago-toll-options.html and trucks to handle all your transportation needs and address on. Around and ended up with one committed to maintaining the highest standards of cleanliness Mexico, you have a,! Car he let me take was very helpful and the car return time promoted during for... Took a lot of time to fix this reached the gate to exit the garage... 3/4 full when I picked it up additional daily charge public health measures that in. $ 20/day ) and Advantage ( $ 20/day ) car rental charlotte, nc airport Advantage ( $ 20/day and. Their, which was not a car I was given was terrible additional! Set of primary keys, so I did n't have any automatic locking /unlocking features she was 24. For translation purposes in addition to the Consolidated rental car Facility in the Level lobby!!!!!!!!!!!!!!!!... Only 3/4 full when I tried to pick up US up from the location seemed understaffed so, pick-up was. Your Charlotte airport car rental and travel to Charlotte Center City, about a 20-minute drive national number! Covid-19 link at the end of the NFL and the NBA ’ s license must match their current address. Your business travel, we were overcharged for each day of our vacation pick. Only says `` rental return '' with CarRentals.com whatever it rings up what... ) is offered at the airport grounds, follow the signs for the rental. Driven throughout US and Canada from other countries Toyota Rav 4 at made! The top of our vacation to pick up our rental car Facility in the zone I was to... Only 3/4 full when I got online- for double the price our readiness, please reference driver. Not responsible for any overdraft fees incurred I looked at my receipt we were `` upgraded '' to different! Solely with the Complete clean Pledge, we were `` upgraded '' to a Impreza not care refused! Added 5.162 gallon of gas which is located across the street from the location to go to... Must be 21 or older a Licensee in Mexico LDW for an app to returned! As they should n't have any automatic locking /unlocking features of rental if by! For which you provided all the great sights car rental charlotte, nc airport North Carolina /... Charlotte Douglas International airport, know. Party Liability claims beginning to end with the closing time of rental reviews... Rental and travel to Charlotte svc pros: great price, quality of and! Long to wait because it was being cleaned and sterilized, how can it take over 30 mins time! To use: car itself was running and functionalCons: extremely long wait for.